Overview
The Mochi phone screening is the first step in Maki’s hiring process. It’s a short, structured conversation designed to evaluate whether a candidate should move forward to later stages. Mochi helps automate scheduling, reminders, and data collection — so recruiters can focus on having meaningful conversations.
Purpose
Assess role fit based on key skills and experiences.
Understand the candidate’s motivation and expectations.
Provide a positive and efficient candidate experience.
Gather enough insights to make a clear go/no-go decision for the next step.
How it works
Scheduling
Upon applying to a role, Mochi will automatically send an invitation via SMS to the candidate.
During the Call
Mochi will ask the candidate the admin questions that are pre-set for the screening
Mochi will be able to answer any questions the candidate may have, such as 'What is the salary for this role?'.
If the answer is unknown, Mochi will ask the candidate to reach out to the recruiter directly
After the Call
Mochi will generate scores (if skills based activities are used)
You will have a view of all the admin question answers directly in your dashboard
You will be able to listen back to the transcript if you wish
Troubleshooting
If you encounter any issues with Mochi:
Try refreshing the Mochi dashboard.
Contact [email protected] for help.