What is it?
The Mochi phone screening is the first interview in the hiring process. It’s a short, friendly call designed to help both sides get to know each other better. You’ll chat with our AI-powered agent about your experience and motivation. You may also be asked some behavioral questions to test your abilities in certain scenarios.
What to expect
Duration: Often around 10-15 minutes
Format: Phone call
Hosted by: Our AI-powered screening agent
This can cover:
Admin questions linked to your suitability for the role
Your professional background and key experiences
A few scenario or skills-based questions
Time for your questions at the end
How to prepare
Find a quiet spot with a stable phone network - avoid using earphones or headphones.
Review the job description — make sure you understand the role’s key skills.
Think about your story — what motivates you, what you’ve achieved and what you're looking for in your next role.
Prepare questions — you can even ask Mochi certain questions linked to the role.
You will receive a text message inviting you to your phone screening via the phone number provided in your job application. All you need to do is reply, and the agent will call you to begin the screening. If you lose connection - don't panic! You will receive a follow up text, where you can initiate the screening call again.
💡 Need additional help?
If you have any questions about our Mochi screenings, contact our support team at [email protected]. We're here to help you make the most of our platform and facilitate your recruitment process.
Thank you for being part of our Maki community!