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How can I request an accommodation for my assessment?
How can I request an accommodation for my assessment?

This article explains how to request an accommodation for your assessment, including time extensions.

Chloe Orelle avatar
Written by Chloe Orelle
Updated today

At Maki, we are committed to making our recruitment processes and assessments accessible to everyone, including individuals with specific needs, whether they be physical, sensory, cognitive, or any other particular situation.

We understand that every candidate is unique, and we take pride in offering a flexible assessment environment that can be adapted to suit all needs, ensuring that each evaluation can be carried out fairly and in optimal conditions.

If you need an accommodation, such as extra time or any other support, you can easily request it directly through your assessment portal. Below are the steps to follow.

Steps to request an assessment accommodation:

  1. Access your assessment link

    Open the assessment link you received via email.

  2. Click on "Request an accommodation"

    In the top right corner of your screen, next to the connection status indicator, click on the "Request an accommodation" option.

  3. Confirm your request

    A pop-up window will appear. Confirm that you wish to request an accommodation by clicking on "Request an accommodation."

  4. Receive confirmation of your request

    Your request will be automatically saved, and you will receive a confirmation email.

5. Reply to the confirmation email

Once you receive the confirmation email, take this opportunity to provide further details about your situation and specific needs, such as extra time to complete the assessment.

Requesting a time extension:

If you need more time to complete your assessment, simply mention this in your reply to the confirmation email. We will carefully review your request and adjust the assessment conditions accordingly.

Requesting other accommodations:

If you require a specific accommodation, such as audio transcription or audio description, here’s how to reach us:

  • You can reply directly to the confirmation email with details of your needs.

  • You can also write to us at [email protected] to discuss solutions that can be put in place for you.

Our team is here to support you and ensure you have the best possible conditions for your assessment.


💡 Need additional help?

If you have any questions regarding this article, please do send us a message at [email protected]. We are here to help you make the most of our platform!

Thank you for being part of our Maki community!

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