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Supporting my candidates with accessibility needs

Find out how Maki ensures an inclusive assessment experience and how you can support candidates with accessibility needs.

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Written by Lexi Lu
Updated over 3 weeks ago

At Maki, we are committed to providing an inclusive and accessible experience for all candidates. Our platform has been designed to be compatible with a wide range of assistive tools and technologies. This ensures that candidates with different accessibility needs can complete their assessments with confidence and ease.

💡 If your candidate expresses the need for specific accommodations, you can contact us directly at [email protected] or advise the candidate to use the Help & accommodation request button available within the test interface.

Accessibility for visually impaired candidates

We’ve worked hard to make sure our platform is fully compatible with specialized tools to support visually impaired candidates. Our goal is to create an intuitive and smooth experience for everyone.

👉 Screen Reader Compatibility: Our platform works with NVDA and JAWS on desktop computers, and with VoiceOver and TalkBack on mobile devices, ensuring easy navigation and a clear understanding of key elements.

💡 Our Progress: We are currently at 90% RGAA4 compliance, with an average compliance level of 95% per page. We are working on addressing the remaining accessibility points to improve the platform further and achieve maximum compliance over the coming months.

Accessibility for hearing impaired candidates

We understand how important it is to have access to clear information, and we’ve put measures in place to make sure our audio and video content is fully accessible for hearing impaired candidates.

  • Audio Content: All our audio-based activities are available with full transcription. If you’d like this feature enabled for the candidate, just reach out to us. You can contact us directly at [email protected] or [email protected].

  • Video Content: All of our videos come with subtitles, ensuring that candidates never miss a detail and can fully engage with the content.

💡 Need additional help?

If you have any further questions or concerns, feel free to contact us at [email protected].

We are here to assist you.

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