User management
How to invite a user to the Maki account?
How to invite a user to the Maki account? On your Maki dashboard, navigate to the Settings section. Then navigate to the Users tab, click the Invite Users button on the top right corner of your screen. You haFew readersZoom on the Roles & Permissions
Zoom on the Roles & Permissions Four roles are available in your teammates space to frame each users' activity into Maki. 1. What are the different roles? There are 4 roles available: Administrator, Recruiter, Hiring Manager and Interviewer. As an administrator, you can choose the role to assign to each of your users, giving them access to a set of related permissions: (https://storage.crisp.chat/users/helpdesk/website/17f19e176f7bbf00/3b0ee4fc-6a49-4613-bad0-Few readersHow to remove access to a member?
How to remove access to a member? On your Maki dashboard, navigate to the Settings section Then navigate to the Users tab, click the Remove button of the user you want to remove access to. See you soon on Maki!Few readers
Billing and subscriptions
How can I edit my payment method?
How can I edit my payment method? On your Maki dashboard, navigate to the Settings section: Click on the Billing tab and on Change billing details: You land on a Stripe window (our Customer Billing toSome readersHow can I upgrade my Maki’s plan ?
How can I upgrade my Maki’s plan ? On your Maki dashboard, navigate to the Settings section: Click on the Billing tab and click on Upgrade plan: You land on a window which displays every of our offers. CFew readersHow can I access my plan and billing information ?
How can I access my plan and billing information ? On your Maki dashboard, navigate to the Settings section: Click on the Billing tab to consult: Your detailed plan (in € or $ depending on your contract) The number of candidates credits left as of today The number of seats available as of todayFew readersHow can I access my payments history?
How can I access my payments history? On your Maki dashboard, navigate to the Settings section Click on the Billing tab and on Payments history to retrieve your quotes: Click on the download icon to see and downloadFew readers
ATS integration
How can I connect my ATS to my Maki account?
How can I connect my ATS to my Maki account? On your Maki dashboard, navigate to the Settings section: Click on the Integration tab to see the list of the integration we provide with your ATS (OSC): ClickFew readersHow to activate my integration with Recruitee?
How to activate my integration with Recruitee? Discover everything you need to know in this video 🎥 Integration To activate the integration, visit the integration page of Maki and select the corresponding card. You will simply need to enter your subdomain & then your API key following the instructions provided. And voilà! You are now ready to synchronize your assFew readersHow to activate my integration with Greenhouse?
How to activate my integration with Greenhouse? Discover everything you need to know in this video 🎥 Integration To activate the integration, visit the integration page of Maki and select the corresponding card. You will be provided with instructions to complete the integration. And voilà! You are now ready to synchronize your assessments. You will simply be askFew readersHow to activate my integration with Welcome Kit?
Find out how to integrate your ATS with Maki and synchronise your candidates results.Few readersHow to activate my integration with Lever?
How to activate my integration with Lever? Discover everything you need to know in this video 🎥 Integration To activate the integration, visit the integration page of Maki and select the corresponding card. You will be provided with instructions to complete the integration. (https://storage.crisp.chat/users/helpdesk/website/5db8dcfb05599400/c8749c20-8f14-42fb-a45f-Few readersHow does the ATS integration work?
How does the ATS integration work? ℹ️ Your ATS must be connected to Maki for the information to be accessible in the assessment creation area. For more information on integrating your ATS on Maki, see How do I connect my ATS to my Maki account? Setting up an assessment synchronisation At least one assessment must be linked to a job offer in your ATS. See How to link my assessment to my ATS? (/en/article/how-to-liFew readersHow to activate my integration with Teamtailor?
How to activate my integration with Teamtailor? Discover everything you need to know in this video 🎥 Integration To activate the integration, visit the integration page of Maki and select the corresponding card. You will be provided with instructions to complete the integration. For Teamtailor, you will simply need to enter your API key following the instructions pFew readersHow to activate my integration with SmartRecruiters?
Find out here how to integrate your Maki account with Smartrecruiters and how to use the integrationFew readers
Company settings
How can I personalize the emails sent on Maki?
How can I personalize the emails sent on Maki? You can customize the emails you send to your candidates through Maki: Click on the name of your assessment and go on Settings (1) in Emails (2). You can custom Invitation, Results and Rejection emails (3) sent to your candidates: 💡 A template is displayed by default for each of them.Few readersHow many candidate credits are left on my plan?
How many candidate credits are left on my plan? On your Maki dashboard, navigate to the Settings section: Then navigate to the Billing tab: here you can see the amount of candidate credits are left on your plan:Few readersHow to edit my company information?
How to edit my company information? On your Maki dashboard, navigate to the Settings section: Then navigate to the Company tab: Here you can edit: You company name, country and website (Company detaiFew readersHow to edit my company logo and accent color?
How to edit my company logo and accent color? On your Maki dashboard, navigate to the Settings section: Then navigate to the Company tab and go into the Branding tab. Here you can edit the company logo and accent color:Few readers
Profile
How can I edit my profile and personal information?
How can I edit my profile and personal information? On your Maki dashboard, navigate to the Settings section: Click on Profile : here you can edit your information as a user (name, email and phone number) as well as the language: (https://storage.crisp.chat/users/helpdesk/website/fd42428d67512800/2ddff245-98ab-449f-a8a8-0544301qjSome readersHow can I update my password?
How can I update my password? To retrieve your password you first need to state it as "lost". To do so, logout of your Maki account by clicking on the door icon in the bottom left hand corner of your screen: Now that you've logged out of Maki you can click on Forgot password and follow the instruction to retrieve your password: (https:Few readers